FAQ

CLIENT CARE

Questions, answered.

How long will my lash set last?

With Atelier Bond, expect six to eight weeks of retention with a refill every two to three weeks. Velvet Seal is formulated for warmer climates and stretches to eight weeks.

Are your lashes cruelty-free?

Always. Every fibre is synthetic, every formula is vegan, and nothing we make is tested on animals.

Which curl should I choose?

C is our softest, most natural curl. CC is the all-rounder and our best seller. D suits hooded or almond eyes, and M gives an editorial, lifted finish.

How fast is shipping?

Orders leave the atelier within one business day. U.S. delivery is 2–4 business days, and international is 5–10. Complimentary shipping over $75.